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If the OverDrive app is not working properly (titles are not loading properly, the app crashes, etc.), here are some troubleshooting steps that may help.
Step 2: After completing the installation, choose a location on your hard drive. Click 'Scan' and the program will start scanning for lost files on your Mac. Step 3: UltData - Mac Data Recovery will take a significant amount of time to scan the hard drive for the deleted files. Damaged or lost case or charger: $10 each; Laptop Circulating Guidelines. Hotspots: Mobile hotspots are available for library customers to check out. Visit the library catalog to place a hold today! Customer must present a valid adult library card with no pending fines/fees. Customer must present a.
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- General troubleshooting for the OverDrive app. If the OverDrive app is not working properly (titles are not loading properly, the app crashes, etc.), here are some troubleshooting steps that may help. Troubleshooting OverDrive for iOS (iPhone/iPad/iPod touch) Please try these steps in order.
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Troubleshooting OverDrive for iOS (iPhone/iPad/iPod touch)
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Please try these steps in order. Once your issue is resolved, there's no need to continue to the next step.
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- Make sure you're using the latest version of the OverDrive app (available on these devices) by going to the App Store and checking for updates. After updating, check to see if your issue is resolved. If it isn't, or if you were already using the latest version of the app, continue to step 2.
- Close the OverDrive app completely by swiping it up from your app switcher. Then, open the OverDrive app and see if your issue is resolved. If it isn't, continue to step 3.
- Restart your device. Then, open the OverDrive app and see if your issue is resolved.
- Contact support for more help, and let them know you tried all the steps in this article.
Troubleshooting OverDrive for Android
Please try these steps in order. Once your issue is resolved, there's no need to continue to the next step.
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- Make sure you're using the latest version of the OverDrive app (available on these devices) by going to your device's app store and checking for updates. After updating, check to see if your issue is resolved. If it isn't, or if you were already using the latest version of the app, continue to step 2.
- Close the OverDrive app completely by swiping it from your recently used apps list. Then, open the OverDrive app and see if your issue is resolved. If it isn't, continue to step 3.
- Restart your device.
- Hold down the Power button until options appear.
- Tap Power Off, then OK (if prompted) to turn off your device.
- Open the OverDrive app and see if your issue is resolved.
- Contact support for more help, and let them know you tried all the steps in this article.
Troubleshooting OverDrive for Windows 8/10
Please try these steps in order. Once your issue is resolved, there's no need to continue to the next step.
- Make sure you're using the latest version of the OverDrive app (available on these devices) by going to the Windows Store and checking for updates. After installing updates, check to see if your issue is resolved. If it isn't, or if you were already using the latest version of the app, continue to step 2.
- Close the OverDrive app completely.
- On a desktop: Click the X icon in the top-right corner of the app window.
- On a touchscreen: Press the back button, then swipe down from the top of the screen and drag the app to the bottom of the screen.
- Open the OverDrive app and see if your issue is resolved. If it isn't, continue to step 3.
- Restart your device.
- On a desktop: Right-click on the Start menu and select Shut down or sign out, then Restart.
- On a touchscreen device: Press and hold the Power button and swipe down on the screen.
- Open the OverDrive app and see if your issue is resolved.
- Contact support for more help, and let them know you tried all the steps in this article.
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If you're having trouble signing into your library's OverDrive website, these tips may help: Mp3 library manager.
- If you see a 'Something went wrong' error during sign-in, select the Go back button on the page or the Back button in your browser. Then, try signing in again.
- If you're prompted to select a library branch, be sure to select the correct branch. Sometimes different branches can have very similar names.
- Check that you've entered your library card number (and password or PIN, if required) correctly.
If you're having any of the following problems, you'll need to contact your library for help:
- You can't remember your library card number.
- Your library requires a PIN or password, and you don't have one or can't remember it.
- You get a 'library server message' (that you can't fix by checking that your sign-in information is correct). This could indicate a problem with your library account (for example, your card expired, you were issued a new card, or you reached the limit on your fines) or a problem with your library's whole authentication system.